I received a couple of customer calls lately stating that their laptops will not turn on. They shutdown their laptop and put it in their bag. When they get to their office or home it will not turn on. This is usually caused when the laptop is not fully shutdown before placing in the bag. The laptop overheats and gets damaged. Here are instructions on how to solve this.

For PC and Mac with removable battery

1. Take out the battery and disconnect the power cord from the laptop
2. Press and hold the power button for 30 seconds
3. Then connect only the power cord and press the power button. If it turns on then connect the battery and fully charge the battery before removing the power cord.

For PC that you can’t remove the battery

1. If your laptop has an internal non removable battery there is usually a reset pinhole on the bottom of the laptop. You will have to check with the manual or manufacturer for the location of the pinhole.
2. Disconnect the power cord and gently press the reset button with a paperclip for 30 seconds.
3. Then connect the power cord and press the power button.

For Macs that you can’t remove the battery

1. Shut down the computer.
2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
4. Release all the keys and the power button at the same time.
5. Press the power button to turn on the computer.

Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

If this does not work for you call us to diagnose your laptop.